Giordano is a leading international retailer of apparel and accessories for men, women, and children. Giordano now operates over 2,500 stores in 40 countries. Giordano embodies the contemporary lifestyle choices - simplicity in design and quality in substance. It's consistent focus on simplicity, quality, service and value has helped it to create the signature Giordano look, featuring fashion pieces that can be easily mixed and matched to suit any occasion, mood or place.
The company's registered head office is in Hong Kong.
Giordano has been operating in the Middle East since 1993.
Giordano Junior caters to children between the ages of 3 to 14 years.
Giordano Junior is available at selected Giordano stores in the Middle East.
Giordano strives at all times to understand its customers’ needs and endeavors to satisfy those needs through quality products at competitive prices and exceptional customer service.
Our buying team works to create the look and feel for the season keeping in mind our customers’ needs. Our sales team is trained to answer customer queries in terms of product information, merchandise care, fits and quality to ensure maximum satisfaction. Giordano offers a flexible Global exchange policy at most of our stores.
Giordano sources its merchandise from its nominated factories in China and some parts of Asia.
The Regional offices in Hong Kong and China are responsible for quality checks before the merchandise is shipped to each country.
Detailed quality specifications and guidelines are provided to factories in order to maintain quality and consistency.
Giordano has a Global Loyalty Program called W.W.S. – World Without Strangers.
It is a card less, point-based membership program that makes use of your mobile phone number as your unique membership identification number.
In the Middle East, WWS (World Without Strangers) Membership program is now available in the UAE, Saudi Arabia, Kuwait, Qatar and Oman .
All Giordano WWS members can enjoy discounts at most Giordano stores worldwide.
Please check the WWS section in our website.
Currently, this option is not available. We will inform all our WWS members once this is available.
Shipments are delivered by our nominated courier company. Most shipments will be delivered within five working days. For more information, please visit our online shipping policy.
Your shipments are delivered by Aramex; you can check the status of your orders through www.aramex.com using the airway bill (AWB) e-mailed to you by Giordano.
If you receive a confirmation email, then your order has been processed successfully. If you have not had received any emails from us, please go to the My Account section of the website and click on 'My Orders'. If your order does not appear on the list, you will need to place your order once again.If you are not sure about your order or require some assistance, kindly contact our customer services team through email or call us at +971 4 4097000.
Once your order has been placed, you cannot change or cancel it. Please review your orders carefully as you go through the checkout process. If you want to cancel an order, you will need to return the products to your nearest store in the United Arab Emirates. We also recommend that you check out our Exchange / Refund policy.
Currently Giordano Online store is available only in the United Arab Emirates.
Kindly check our Shipping Policy and charges online.
Yes, you can specify where you want your order to be delivered other than your home address. This will be prompted to you in the checkout section. You can also maintain several different addresses within the My Account section of the site.
All our deliveries need to be verified upon delivery. An authorized person can receive the delivery on your behalf if you are not present.
Currently, we do not offer this service. We will inform all customers when this is available.
Should you wish to return or exchange an item , you will be able to do this at any Giordano store in the United Arab Emirates . Please check our Exchange / Refund policy.
Telephone: +971 4 4097000 (9 AM - 5:30 PM Sat - Wed & 9 AM - 3:30 PM Thu)
We have provided basic wash and care instructions for every product on the site. For more information about wash and care, please click on the Size Guide & Wash and Care link.
Where can I find out more information about the sizes of the products you sell online?
Every Product listed online has a Size Chart which can provide detailed information on product sizing.
You can pay for your purchases online using any of the following major credit cards:
All payments are done via Networks International, operating on a professional third party MasterCard payment gateway.
NO credit card details are stored within our systems or computers – an assurance that placing an order through www.giordano-me.com is absolutely secure.
All of your data are encrypted to the highest standards and are secured with MasterCard payment gateway.
Current vacancies will be listed in the Career section of the website. You can also email us at firstname.lastname@example.org.